Frequently Asked Questions

Partnering with us for virtual assistant services is a straightforward, hassle-free process designed to optimise efficiency and client satisfaction. We start with a discovery session to understand your specific needs and requirements. Once we have a clear understanding, we provide you with the right outsourced virtual assistants, tailored to fit your business goals and expectations.

By working with Integrix Virtual Partners, you gain the advantage of partnering with an Australian-based company that understands your local needs, combined with the cost-efficiency of highly skilled virtual assistants from the Philippines. Our service offers exceptional value, ensuring high-quality support without the overhead costs of in-house staff. Plus, our streamlined approach saves you valuable time, allowing you to focus on growing your business while we handle the tasks that help drive your success.

At Integrix Virtual Partners, we specialise in providing Virtual Assistant services tailored to meet the unique needs of any industry. No matter your sector, we are committed to understanding your specific requirements and offering solutions that help streamline operations and boost productivity. 

Reach out to us today, tell us what you need and we will provide managed and outsourced virtual assistant solutions for you.

Outsourcing Virtual Assistants to the Philippines is highly popular for its cost-effectiveness and productivity benefits. With a skilled workforce proficient in English, businesses can access high-quality support at a fraction of the cost compared to other regions. The Philippines' favorable time zones also enable seamless collaboration, while the growing tech infrastructure ensures efficient and reliable services, boosting overall productivity for businesses. 

At Integrix Virtual Partners, we make the process effortless. Simply acknowledge our proposal, and we can get started right away. For larger engagements, we provide straightforward Terms and Conditions, all on a month-to-month basis with no lock-in period. 

At Integrix Virtual Partners, we ensure seamless communication between your business and our Virtual Assistants, as if they were working from home. We encourage using your existing communication tools to maintain consistency and workflow. For those without tools, we offer support to implement popular platforms. This flexible approach ensures efficient collaboration and integration with your existing processes. 

We provide Virtual Assistants available 24/7, either full-time or part-time. Our Virtual Assistants are flexible and can align with your business’s specified working hours, making this especially advantageous for clients in different time zones from the Philippines. Whether you need your Virtual Assistant to follow your company's working hours or adjust to another time zone, we can accommodate your needs and ensure their availability during the required times. We offer a flexible, tailored approach to support your business requirements.

Onboarding a new Virtual Assistant typically takes 2-3 weeks from the time the request is received. For simpler roles, such as part-time or project-based requirements, onboarding can be completed in just a few days. 

At Integrix Virtual Partners, we don’t just provide virtual assistants—we manage and direct them, so you don’t have to. Our team ensures that your virtual assistants are fully aligned with your business objectives, handling the day-to-day oversight and coordination. This allows you to focus on what truly matters—growing your business and achieving your strategic goals—while we take care of the support functions that drive your success.

Yes, Integrix Virtual Partners offers the flexibility to easily scale your team up or down based on your business needs. To expand your team, simply give us a written request, and we’ll promptly begin sourcing the required Virtual Assistant. If you need to reduce your team size, a 30-day notice is required as per the agreement.

If our virtual assistant services aren’t meeting your expected outcome, simply inform the Integrix Virtual Partners team, and we’ll take care of it. We’ll assess the situation and implement the best solution to address your concerns. No stress—we’ll handle it for you.